Frequently Asked Questions
Getting Started
How do I get an API key?
Sign up onaour Pricing page. After subscribing, your API key is immediately available in your dashboard.
Is there a free trial?
Yes. Our Free plan includes 20 API requests per month with no credit card required.
What's the Time to First Successful Call?
Most developers make their first successful API call within 5 minutes of signing up[citation:9].
Pricing & Billing
How does billing work?
- Starter & Pro plans: Billed monthly in advance. Includes a quota of requests.
- Pay As You Go: Billed at the end of the month for actual usage.
What happens if I exceed my plan's quota?
Soft limits allow overages. You simply pay the overage rate ($0.02 for Starter, $0.01 for Pro) per additional request[citation:3].
Can I switch plans mid-month?
Yes. Your plan updates immediately, and we prorate the difference.
API & Integration
What data niches are available?
Over 400,000 niches across logistics, real estate, healthcare, and finance.
Do you provide SDKs?
Yes. We maintain official SDKs for:
- Python
- JavaScript/TypeScript
- Go
- Java
Is there an interactive console?
Yes. Our API Reference page includes a "Try it" console where you can test endpoints with your API key[citation:4].
Do you support MCP?
Yes. MCP Server access is included in Starter and Pro plans.
Security & Compliance
Is my API key secure?
All requests require Bearer token authentication over HTTPS. Never share your key publicly[citation:4].
What's your uptime guarantee?
99.9% SLA for paid plans.
How do I rotate my API key?
Go to your dashboard → API Keys → Rotate. Your old key will be deactivated immediately.
Troubleshooting
I'm getting a 401 Unauthorized error
Your API key is missing or invalid[citation:5]. Include it in the Authorization: Bearer YOUR_API_KEY header.
I'm getting a 403 Forbidden error
You have exceeded your plan's quota or your subscription has expired[citation:5]. Upgrade your plan or wait for the monthly reset.
I'm getting a 404 Not Found error
The niche identifier doesn't exist. Verify the format: {industry}-niche-{number}.
Support
How do I get help?
| Plan | Support Channel | Response Time |
|---|---|---|
| Free | 3-5 business days | |
| Starter | 24-48 hours | |
| Pro | Email + Chat | 12 hours (priority) |
| Enterprise | Dedicated Slack | 4 hours (SLA) |
Email: support@aidata.com